Keystone partners with WhatsUp?- the student wellbeing app

Keystone partners with WhatsUp?- the student wellbeing app

Keystone Talent Bank, the leading provider of online student employability and recruitment solutions in the UK, has partnered with student wellbeing service WhatsUp? to provide universities with a groundbreaking suite of student support services.


The WhatsUp? smartphone app provides students with daily tools that promote positive mental health and wellbeing in a secure, confidential and intimate manner, directly to the student’s mobile.


WhatsUp? allows a student to anonymously share their thoughts, raise concerns for a fellow student, ask questions, send messages and access bitesize advice and guidance on essential wellbeing steps.


Keystone Talent Bank is already a provider of online student employability solutions to universities across the UK, giving students access to part time work opportunities 24/7 from their laptop or mobile. Keystone have agreed to partner with WhatsUp? due to the synergies in their product and approach.


Malcolm Paice, COO for Keystone commented: “Providing good quality, student facing services via frictionless software is very much the space Keystone occupies, and we love what the WhatsUp? team have produced – a secure and easily accessed service that brings student wellbeing services into the 21st Century. We will be working closely with the WhatsUp? team to help them bring this great service to the attention of more universities across the UK.”


Jason Oliver, Managing Director at WhatsUp? added: “We are really excited to be working with Keystone, a business that has done very well at using software solutions to tackle the very specific needs in the higher education sector. Our WhatsUp? service already has a great deal of interest from a diverse range of universities and this partnership will help us accelerate the take up across the UK and hopefully improve the wellbeing for many more students.”


The partnership comes at a time when student welfare and wellbeing is high on the agenda for many universities. From next year the Office for Students (OfS) will replace both the Higher Education Funding Council for England (HEFCE) and the Office for Fair Access (OFFA) and will have an explicit legal duty to promote choice and consider the student, employer and taxpayer interests and to promote equality of opportunity.


With the interests of students much more at the heart of university initiatives there is a growing focus on making sure student wellbeing services are available 24/7 both on and off campus. Having wellbeing facilities that are fixed on-campus and only available during office hours is increasingly outside of the needs of students, and so a smartphone app is the obvious next-generation way to interact with students.

The WhatsUp? smartphone app is confidential and secure, and allows back-office support from Wellbeing Teams and other resources to help students with their concerns and queries. Students can follow daily tips, raise concerns, send and receive messages and access resources and assistance all directly via the WhatsUp? service.

WhatsUp? is highly configurable and each deployment to a university is bespoke to match the key messages and approach of each university.